Management Skills

Management skills training and facilitation including:

  •   Appraisal skills – How to get the most out of the process
  •   Assertiveness – not aggressiveness
  •   Change and change management – how to promote and handle
  •   Conflict in the workplace – how to handle disagreements
  •   Effective communication – with employers and employees
  •   Group skills – how to run groups and manage dynamics
  •   Effective meeting management – make the best use of limited time
  •   Inter-personnel management skills
  •   Office skills – from telephone to time management
  •   Presentation skills – verbal, written and personal
  •   Stress management for managers
  •   Team building – how to build an effective team
  •   Supervision – How to help staff maximise their potential
  •   Equality Act 2010

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